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Frequently Asked Questions
Everything you need to know about our products and services.
What is the warranty policy for mobile devices?
All box-packed mobile phones come with a standard 1-year official manufacturer warranty. Our used and open-box mobiles include a 7-day checking warranty to ensure your device operates flawlessly.
How long does shipping take?
Orders placed before 2 PM are dispatched the same day. Standard delivery takes 2-4 business days nationwide. For major cities, we also offer next-day delivery options at checkout.
In what condition are the "Used" mobiles?
Every used mobile undergoes a strict 30-point quality inspection. We only sell devices that are in excellent or pristine condition (10/10 or 9/10). We clearly mention the battery health and physical condition in the product description.
Can I return or exchange an accessory?
Yes, if an accessory is defective out-of-the-box or doesn't match the description, you can request an exchange within 3 days of delivery. The item must be returned in its original packaging.